Frequently Asked Questions
Everything you need to know about shopping with Virgo Boutique
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the domestic region, while express shipping options are available at checkout for delivery within 1-2 business days.
What is your return policy?
We accept returns on unworn items with original tags attached within 14 days of delivery. Please note that for hygiene reasons, jewelry and swimwear cannot be returned.
How do I know which size to choose?
Each product page features a detailed size guide. Since we curate collections from various designers, we also include 'fit notes' in the description to tell you if an item runs small, large, or true to size.
Do you offer international shipping?
Yes, Virgo Boutique ships worldwide. International delivery times and costs vary by location and will be calculated automatically during the checkout process.
Can I change or cancel my order after it's been placed?
To ensure fast delivery, we process orders immediately. You can request a change within 1 hour of placement, but once the order has reached our warehouse for packing, we are unable to make further adjustments.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and offer 'Buy Now, Pay Later' options through services like Klarna and Afterpay.